Thank you for choosing EveryTransfer! This Refund Policy applies to subscriptions purchased via our Website and governs all refund requests. By subscribing to our services, you agree to the terms below.
1. Eligible Purchases
Our money-back guarantee covers every paid plan: monthly subscriptions, annual subscriptions and lifetime (one-time) purchases. Free plans and free trials are never charged, so there is nothing to refund for them; the guarantee applies from the date you are first charged.
2. 14-Day Money-Back Guarantee
If you are not satisfied for any reason, you may request a full refund within 14 days of the date of purchase. It is a “no questions asked” guarantee: no reason needs to be provided.
3. How to Request a Refund
- Send your refund request via email to support@everytransfer.com with the subject line “Refund Request”, followed by your order number if you have it.
- Provide your subscriber name, email address used for subscription, plan name and purchase date.
- Approved refunds are processed within 5-10 business days of receiving your complete information.
- Refunds are credited to the original payment method used for the purchase. The exact time for funds to reach you depends on your bank/payment provider.
4. After the Refund Period or Ineligible Plans
- After the 14-day window, payments for the current billing period are not refundable.
- You can cancel anytime from your account. After cancelling, you keep access to your paid features until the end of the period you have already paid for, and you will not be charged again.
5. Limitations & Exceptions
- Refunds are only for the subscription fee; any usage overage, third-party costs, or non-refundable taxes/fees may not be refundable.
- In case of fraud, abuse or violation of our Terms & Conditions by you, we may refuse the refund and/or terminate the subscription.
- For customers in jurisdictions with consumer-protection laws that mandate longer refund windows or other rights (e.g., EU, some Indian states), those laws may override certain aspects of this policy.
- We reserve the right to amend or update this policy at any time; changes will reflect on the website and apply only to purchases after the change becomes effective.
6. Governing Law
This Refund Policy is governed by the same governing law and jurisdiction as specified in our Terms & Conditions.
7. Contact
If you have questions or wish to request a refund, please contact:
EveryTransfer Support
Email: support@everytransfer.com
Website: https://everytransfer.com